I sent out a routine email asking people coming to a meeting
later this week to confirm their attendance.
Only after I had sent it did I realise that I had accidentally inserted one
person’s name into the subject bar. This
gave the impression that they were for some reason being singled out. I hope my quick apologetic follow-up email corrected
any misunderstanding and injected a bit of humour into the start of the week,
allowing everyone to get on with far more important matters.
This got me thinking about how the need to be perfect can be
very disabling. There have been times
when I’ve worried over how to improve a piece of work to such an extent that I’ve
invested far more hours than could possibly be justified. I’d be embarrassed to confess how long I work
on some of these blog entries before I’m satisfied enough to publish them - how
I envy people who appear to be able to write effortless articles every day.
In my experience, Managers who need to be perfect are often
hugely ineffective. Their anxiety over making
mistakes dominates everything. Whether it’s about their own performance or
that of their team members, their focus is primarily on what’s wrong at the
expense of what’s right. Not only is
this extremely demotivating and leads to time being wasted trying in vain to eradicate
all imperfections (or over-apologising if something slips through the net), the
fear of even partial failure stifles creativity.
Being able to balance an eye for detail with an appreciation
of what’s really important involves a sense of perspective. Of course there are times when complete accuracy
is vital; there are also times when it isn’t. Most people are very forgiving of signs of
humanity – in fact they quite like them.
For example, there’s something bland about a presentation that’s overly polished;
far more engaging is one where the audience can see the presenter’s
individuality and even their imperfections.
So, at the risk of being accused of occasional carelessness,
I will not be spending this or any other week putting excessive effort into
trying to achieve perfection. One of
areas where I regularly come up against my own fallibility, is the challenge I
face when writing these posts to craft a satisfactory (if less than perfect)
ending. Today, I will overcome this with two quotes from
two very different sources:
‘I am careful not to confuse excellence with perfection.
Excellence, I can reach for; perfection is God's business.’
Michael J Fox
Michael J Fox
The Analects of Confucius
Tim Schuler is a coach, facilitator and business partner. He specialises in bringing out the very best in managers, whether it’s their first management role or something they’ve been doing for a while. More information is available from www.tschuler.co.uk
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